Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Truework Construction ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect the following types of information:

Personal Information
• Name
• Email address
• Phone number
• Physical address
• Payment information when you request a quote or service
• Opt-in records and timestamps for communication channels such as SMS or email

Non-Personal Information
• IP address
• Browser type
• Device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our services
• Processing transactions and payments
• Communicating about inquiries, appointments, and service updates
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of communication preferences and consent

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions
• You can cancel SMS notifications at any time by replying STOP
• You will receive a final confirmation message and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

Message Frequency & Content
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

Help & Support
• Reply HELP for assistance
• Or contact us using the contact information listed below
• Customer support is available during regular business hours

Carrier Information
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
• Information sharing to subcontractors in support services such as customer service is permitted
• All other use case categories exclude text messaging originator opt-in data and consent
• This information will not be shared with any third parties
• We implement strict data protection measures to safeguard SMS opt-in information and consent records

Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers
• Third-party vendors assisting with operations such as payment processing or scheduling
• SMS service providers solely for delivering messages you have consented to receive
• All service providers are contractually required to protect your data

Legal Compliance
• If required by law or legal process
• To protect our rights or respond to lawful government requests

Business Transfers
• In the event of a merger, acquisition, or sale of business assets
• Your information will remain protected under this privacy policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.

Data Security

We implement reasonable security measures to protect personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication systems
• Regular security updates and monitoring
• Employee training on data protection
• Breach notification procedures when required by law
• Secure backups and disaster recovery systems

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Analyze website traffic and visitor behavior
• Remember user preferences
• Improve website functionality and performance
• Measure effectiveness of services and marketing

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Your Rights & Choices

You have the right to:

• Request access to your personal information
• Request corrections or updates to your information
• Request deletion of your information when applicable
• Opt out of marketing emails using the unsubscribe link
• Opt out of SMS messages by replying STOP
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us using the contact information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. This privacy policy applies only to information collected by Truework Construction.

Changes to This Privacy Policy

We may update this privacy policy periodically. The most recent version will always be posted on our website with the updated effective date. Continued use of our website indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Truework Construction
Phone: (509) 217-9195
Email: [email protected]
Website: trueworkconstruction.com