Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

Program Description

This messaging program sends appointment confirmations, reminders, and service-related updates to customers who have booked a service with Truework Construction through our website at trueworkconstruction.com, through contact forms, or through scheduling forms where SMS consent is provided.

Customers must explicitly opt in to receive SMS notifications through a form submission that includes a consent checkbox. Messages may include:

• Appointment confirmations
• Appointment reminders
• Scheduling updates or changes
• Customer support communication related to services

Cancellation Instructions

You can cancel the SMS service at any time.

• Simply reply STOP to the same number that sent you the message
• After sending STOP, you will receive a confirmation message verifying your unsubscribe status
• After confirmation, you will no longer receive SMS messages unless you opt in again

To rejoin the SMS program, you may submit your information again through our website or scheduling forms.

Support Information

If you experience issues with our messaging program:

• Reply HELP to any SMS message for assistance
• Or contact us directly using the information below

Email: [email protected]
Phone: (509) 217-9195

Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

Message & Data Rates

• Message and data rates may apply for messages sent to you and from you
• Message frequency varies depending on your service requests and appointment schedule
• For questions regarding your messaging or data plan, contact your wireless provider

Supported Carriers

Our SMS program supports most major U.S. wireless carriers including:

• AT&T
• Verizon
• T-Mobile
• Sprint
• Most regional wireless carriers

Age Restriction

You must be 18 years of age or older to participate in our SMS messaging program.

Privacy Policy

For privacy-related questions or information on how your data is handled, please review our Privacy Policy at:

trueworkconstruction.com/privacy-policy

Truework Construction complies with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines regarding SMS communications.

General Terms

This website (the “Site”) is owned and operated by Truework Construction ("Company," "we," "us," or "our").

By accessing or using this website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional policies or terms that may apply to specific sections of the website or services.

Your use of the website constitutes acceptance of these terms.

We reserve the right to update, modify, or replace these Terms at any time. Updates will be posted on this page with the updated effective date. Continued use of the website after any changes indicates your acceptance of the revised terms.

Intellectual Property Rights

Our Limited License to You

This website and all materials available on it are the property of Truework Construction or its licensors and are protected by copyright, trademark, and intellectual property laws.

You may:

• Access and view website content for personal use
• Print or download a single copy for personal, non-commercial use

You may not:

• Copy or reproduce website materials for commercial use
• Modify or distribute website content without written permission
• Republish, upload, or transmit materials from the site

Your License to Us

By submitting any materials through our website or digital platforms, including comments, photos, messages, or other content, you confirm that you have the right to share that content.

You grant Truework Construction a non-exclusive, royalty-free, worldwide license to:

• Use
• Display
• Modify
• Distribute
• Reproduce

such content in connection with our services and business operations.

Disclaimers

Our website may contain links to third-party websites.

• These links are provided for convenience only
• We do not control or endorse third-party websites
• We are not responsible for the content or practices of those websites

All information, products, and services provided on this website are offered “as is” without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Truework Construction disclaims all warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

You agree to indemnify and hold harmless Truework Construction and its representatives from any claims or liabilities arising from your use of the website or violation of these terms.

Online Commerce

Some sections of our website may allow you to request services, make payments, or interact with third-party service providers.

If you purchase products or services through a third party linked on our website:

• The third party may collect information including payment data
• Your transactions are conducted directly with that third party
• Truework Construction is not responsible for third-party services or transactions

Registration & Account Security

Certain website features may require registration or submission of personal information.

You agree to:

• Provide accurate and current information
• Maintain the confidentiality of any login credentials
• Notify us immediately if you suspect unauthorized access to your account

Truework Construction is not responsible for damages resulting from unauthorized access caused by failure to secure your credentials.

Termination

We reserve the right to suspend or terminate access to our website at any time if a user:

• Violates these Terms and Conditions
• Uses the website in an unlawful manner
• Engages in activities that harm the website or our services

Upon termination, your right to use the website will immediately cease.

Governing Law

These Terms and Conditions are governed by the laws of the State of Washington.

Any disputes related to these terms or the use of the website will be resolved according to the laws and courts within Washington State.

Changes to Terms

Truework Construction may update these Terms and Conditions periodically.

• The latest version will always be posted on this page
• Updates will include the revised effective date
• Continued use of the website indicates acceptance of updated terms

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Truework Construction
Phone: (509) 217-9195
Email: [email protected]
Website: trueworkconstruction.com

By using this website and our services, you agree to these Terms and Conditions.